FC Plumbing Supply Return and Exchange Policy
At FC Plumbing Supply, we want you to be completely satisfied with your purchase. If you need to return or exchange a product, please review our policy below.
Return Period
We accept returns of products within 30 days of the original purchase date.
Product Condition
To be eligible for a return or exchange, the product must meet the following conditions:
- It must be in its original condition.
- It must not have been installed.
- It must not have been used.
We reserve the right to inspect the product before processing any return or exchange. If the product does not meet these conditions, the return may be denied.
Product Warranty
All products we sell are covered by the manufacturer’s warranty. If you experience an issue with a product after it has been used or installed, we will help you facilitate the warranty process directly with the manufacturer.
How to Initiate a Return
To start a return, please contact us with your order number and the details of the product you wish to return. We will provide you with the necessary instructions for shipping or for returning the item to our store.
If you have any questions about our policy, please don’t hesitate to contact us. We are here to help.